Information

Product & Shipping

All of our pieces are made-to-order in our workshop in Lebanon. Once your order is placed, your piece(s) will arrive in 3-4 weeks. Due to the fact that all of our pieces are handmade, some minor variations may occur - every piece is truly unique.

Beroe is able to ship “in-stock” items within 1-2 business days. Beroe does not ship orders on Saturday, Sunday or most major holidays. The processing time for any orders placed on those days will not start until the following business day.

Custom design orders usually ship within 4-6 weeks from the date of order. Sometimes we can ship items sooner. Please email us for an accurate estimate of when a particular item is scheduled to ship.

Returns

We trust that you will love your new Beroe creation. However should you wish to return or exchange an item, you may do so within 14 days of receipt. Returned merchandise must be unworn and in original condition. Refunds will be made to the original form of payment less any shipping costs. Custom design items, by their nature, cannot be returned.

Terms & Conditions

All sales made by Beroe Fine Jewelry ("Seller") to you ("Customer") are governed by these Terms & Conditions of Sale unless otherwise indicated by Beroe Fine Jewelry in writing. 

Please read these Terms & Conditions thoroughly before placing an order. Do not place an order unless you understand these Terms & Conditions and agree to abide by them. Beroe Fine Jewelry (BFJ) reserves the right to amend or modify these Terms & Conditions of sale at any time at its sole discretion. Sale is contingent on Customer’s acceptance of Terms & Conditions.

Seller shall not accept Customer's purchase orders unless and until Customer consents to these Terms & Conditions of Sale. These Terms & Conditions of Sale (as set forth on this website) supersede the terms and conditions of Customer's purchase order(s) and will govern all transactions between Customer & Seller. These Terms & Conditions of Sale also apply to all future transactions unless modified in writing signed by Seller and Customer.

Privacy Policy

Beroe Fine Jewelry collects customer information to improve our customer's shopping experience and to communicate with our customers about our products, services and promotions. We collect information such as your name, e-mail and/or mailing address and credit card number that you provide to us when you place an order. Beroe Fine Jewelry may use your information collected online to process and fulfill your order. We also collect e-mail addresses at various locations within the site (including when you place an order) so that we can send you any necessary e-mail messages related to your order, such as an order confirmation notice.

Beroe Fine Jewelry will not sell or share your e-mail address for any reason. We do not share credit card information with third parties except for the purpose of processing payment for products you've ordered and as required by law. We do not save credit card information.